We're Here to Help
Get the support you need to make the most of Swansys. Our team is ready to help you succeed with comprehensive documentation, tutorials, and direct assistance.
How Can We Help You?
Choose the support option that works best for you and your team.
Documentation
Comprehensive guides, tutorials, and reference materials to help you master Swansys.
Browse DocsVideo Tutorials
Step-by-step video guides covering everything from basic setup to advanced features.
Watch VideosGet in Touch
Our support team is available to help you with any questions or issues you may have.
Email Support
Send us a detailed message and we'll get back to you within 24 hours.
support@swansys.co
Response within 24h
Phone Support
Speak directly with our support team during business hours.
+1 (555) 123-4567
Mon-Fri, 9AM-6PM EST
Live Chat
Get instant help with real-time chat support.
Available 24/7
Average response: 2 min
Frequently Asked Questions
Quick answers to common questions about Swansys support and services.
What are your support hours?
Our support team is available 24/7 via live chat, and during business hours (9AM-6PM EST) via phone and email.
How quickly do you respond to support requests?
Live chat responses typically come within 2 minutes, email responses within 24 hours, and phone support is immediate during business hours.
Do you offer training for new users?
Yes! We offer comprehensive onboarding training, video tutorials, and personalized training sessions for your team.
Can I get help with custom integrations?
Absolutely! Our technical support team can help you integrate Swansys with your existing legal software and workflows.
Is there a community forum for users?
We're building a community forum where users can share tips, ask questions, and connect with other Swansys users.
What if I need emergency support?
For critical issues affecting your practice, we offer priority support with guaranteed response times and dedicated support representatives.
System Status
Check the current status of Swansys services and get notified of any maintenance or issues.